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What information do we collect?
SAIA collects information about you when you make a purchase from our store or fill out a form. When ordering, you will be asked to provide information that includes, but not limited to: name, company, email address, mailing address, billing address, and phone number. SAIA may also ask for this information if you choose to participate in a survey, sweepstakes, contest, promotion or giveaway.

SIA considers information that personally identifies you, such as your name, email address or billing information, and other data that is linked to such information, to be personal information.

With sales transactions, SAIA collects payment information including credit/debit card information. In addition, SAIA collects transactional information related to your purchase (i.e., what you bought, the price you paid, the payment method you used, any discounts received).

What do we use your information for?
Any of the information SAIA collects from you may be used in one of the following ways:

  • To personalize your experience
  • To improve our customer service
    • Your information provided helps SAIA to more effectively respond to your customer service request and support needs.
  • To process transactions
    • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
  • To send periodic emails
    • The email address you provide for order processing will be used to send you information and updates about your order, the contents of your order, and other information pertaining to the SAIA.

How do we protect your information?
SAIA will not sell or disclose to third parties any information collected for the orders without the user’s consent. If SAIA retains agents, contractors or companies to perform services on its behalf, SAIA will ensure that the company is made aware of the security practices and takes reasonable precautions to protect any transferred information.

SAIA does not collect small text files called "cookies” or any other types of information remembered from each visit to the Web site.

SAIA does implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

Your consent
By using our site, you consent to our privacy policy

Changes to our Privacy Policy
If the SAIA decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 01/31/2011

Contacting Us
If there are any questions regarding this privacy policy, you may contact us by using the information below:

Scaffold & Access Industry Association
400 Admiral Boulevard
Kansas City, MO 64106